
Xperex is an innovative company with deep historical roots. The company was founded with the acquisition of the product lines of Imagicast and Tscan, both leading developers of self-service technologies. Since 1991, Tscan has developed and installed more than 100,000 listening posts in retail music stores – solving many of the practical challenges associated with motivating consumers to engage with self-service experiences, and ensuring that hardware interfaces can withstand the harsh demands of unattended repeated use.
More recently, Xperex has leveraged this retail know-how to engineer the marketplace’s most comprehensive technology platform and services to enable channel partners to deploy a wide array of location-based marketing and specialized self-service network solutions at the point-of-decision. Historical tests and deployments leveraging the Xperex low-cost, highly reliable technology platform include:
- For a leading grocery and drug chain, a network of over 2,500 employee recruitment stations for prequalifying and processing tens of thousands of applicants per week.
- For a leading Consumer Packaged Goods company, a network in over 500 food, drug and mass merchant locations to collect valuable customer data and deliver personalized offers to build loyalty for one of its shampoo brands.
- For a leading automotive aftermarket parts and service retailer, a self-service kiosk network for presenting personalized product recommendations and facilitating the sale of third-party service contracts which resulted in incremental revenue.
- For a top retail mall development company, an interactive consumer network for reviewing a directory of brands, products, events and services in the mall; self-service purchase of Visa® Gift Cards and access to promotional offers.
- For a leading electronics retailer, a self-service market research solution for incenting and garnering customer feedback regarding their shopping experience.